Contact Us

Hi there! Are you looking to contact Party City Customer Care? We are more than happy to help.

There are a number of ways to contact Customer Care - and a great deal of information available if you'd like to find your answers yourself! You can use the search function in the upper right-hand corner of our site at any time to find answers to frequently asked questions.

At the bottom of our homepage under Customer Care, you'll see an option to Contact Us. During business hours, you'll see options for email, text, or phone service, as well as a live chat option in the lower right-hand corner. After hours, you'll always be able to Submit a request that sends us an email for help.